Communication is everything and yet, it’s so easy to screw up. Sometimes we can fall into bad habits yet still think we are being effective. After all, how tough can it be to have a conversation with a potential client, strategic partner, or colleague?
If you’re married, I suspect you know how easy it is to miss your mark from time to time where effective communication is concerned. But it’s amazing how many times, in our work lives, we torpedo our own networking efforts by making every wrong move as we communicate.
So, for those of you curious about how to keep your business conversations short and unproductive, take note of these blunders!
- Talk constantly about yourself. Everyone loves to talk about themselves. Make sure that you let them know your entire life history, all of your personal troubles, and how you know everything there is to know about everything. After all, who wouldn’t be interested in you?
- Talk technical terms to non-technical people. Forget about sounding understandable, focus on sounding intelligent. Trust me, your audience will be thoroughly impressed with your depth of knowledge even if they are clueless as to what you just said. So make sure you go for that “deer in the headlights look” as you speak to them. Be sure and lose them in the conversation by overloading them with jargon and technicalities.
- Link everything they say to your own situations. Take whatever they are communicating to you and make sure they understand how it is the exact same thing that happened to you in the past and relate that experience to them. Make sure they remember that when it happened to you, it was ten times worse.
- Immediately tell them what they should do. It is always effective to jump straight to problem solving. Especially when they have not finished telling you all of the circumstances of the situation. That way, you can be sure and show them how smart you are by not having to understand the whole situation before you know the solution.
- Multi-task during the conversation. Nothing is more effective to let someone know how important they are than to interrupt the conversation to multi-task. Make sure you finish that email –they won’t notice anyway, keep your head down at your computer screen, and stop the conversation to see who just called or texted you.
So there you have it, the top 5 ways to make sure you effectively mis-communicate on the job.
When you master these steps, you will be very successful at keeping your conversations short and to the point. People will stop walking up to you at networking events or dropping by your desk for support, and will leave you alone. Not particularly effective in creating successful interactions with others, or growing your business, but great if you’d like a bit more time for personal reflection on how to communicate better.
For more tips and strategies about increasing your communication skills and personal effectiveness, go to www.evolutionforsuccess.com. James Murphy is a personal development expert, as well as a life and executive coach. He can be reached directly at 919-745-7569
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